How do I cancel my account?

Forum|Forum|10 years ago
February 13, 2015
3 replies
996 views

Im trying to cancel my account, but i cant do it. I follow the steps in the guide but in my account, the plan service is empty so i cant cancel the plan. I have a monthly plam, not appears in serviceplan, and i have 2 charges in my credit card.

How I can resolve this?

Thanks for the help.

Correct answer miguel805831

Use the chat: Adobe Connect Chat Support

Is the better solution.

K

Karen34334730y5h7

Participant

I have the same problem. I canceled my account months ago and they still keep trying to charge my account. I had to cancel that card and get a new one because they kept charging me. They still keep sending me notices but I have not even used my account in a year! This seems so sketchy.

V

Vijay24821764i4jk

Participant

I don't remember Subscribing Adobe but keep getting email for payments.

Please cancel my Subscription and stop asking for charges. I do not need it at present but will be in touch if I need it.

Thank you.