How do I optimize the set up for Explorer 8?

Question

I am simply trying to set up my computer to optimize Adobe Connect. If anyone has any answers to these questions I would be grateful:

1. I dicovered that there is a service that may be switched on or off on one's computer called "Adobe Connect Enterprise Service". It does not exist in my list of services on my XP Pro - shuld it be there? Will it help optimize Adobe Connect?

2. I am using Explorer 8 to run my classes as it simply works better with Adobe Connect. What accelerators should I employ to optimize Adobe Connect?

3. I was advised by the company I work for not to use the Adobe Add IN [I just checked and I am using Adobe Connect 9.0.4] I guess it has something to do with accessing our server, I do not know why. Just what does the add in do?

Any other tips to optimize Adobe Connect for my stand alone computer would be great. When it works well Adobe Coonect is a pleasure to use, I am simply trying to reduce problems.

Message was edited by: Bali Steve

Jorma_at_CoSo · Answer

1. The Connect service is the Connect application running on the server, not your computer. You shouldn't see it on your computer.

2. Connect runs in the Flash Player. Just be sure to have the latest version of Flash Player. Someone else may have more thoughts on accelerators, but I've never really played with them. If it works best for you in IE, then use IE.

3. The Connect Add-in does a few things. The biggest thing it does is allows you to share your screen. It is also required to share PPTX files in the Share pod, but you can use PPT files without it. The meeting will be in a stand alone window with the add-in, as opposed to being in your web browser. And the last significant thing (in my opinion) is the ability to drag and drop supported files from your computer into the Share pod.

As far as optimization, I'd recommend being on a hard wire connection (not wireless), and having all your peripherals (mic/headset, camera, etc.) attached before you start your meeting.

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