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April 9, 2014
Question

How do I set up a conference call that people can call into via phone?

  • April 9, 2014
  • 1 reply
  • 386 views

Hi, I need to do the following things:

  1. find some kind of provider that will let me register a toll free number to use with Connect
  2. set up this provider in my Connect account
  3. make a meeting where people can call the toll free number to join the conference

Could someone walk me through this step by step, like you would to a 2nd grader who was trying to set all of this up for the first time? Thank you.

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    1 reply

    Jorma_at_Knox
    Legend
    April 11, 2014

    1. There are more providers of teleconferencing than is reasonable to list here. You can do some searching on the Internet and find some or you can start with those who fully integrate with Connect. Those that fully integrate with Connect are MeetingOne, Intercall, Arkadin and Premiere Global. You can use any SIP enable provider though (I'd be shocked if you could find one that isn't SIP to be honest).

    2. If dealing with one of the providers that fully integrate, they should be able to walk you through the process, it's pretty simple. If dealing with another provider, follow these instructions: https://www.connectusers.com/tutorials/2012/10/universal_voice_setup/index.php

    3. Browse to the desired folder in the Meeting library of Connect. Click the New Meeting button and go through the wizard for creating a new room. At the end of step 1 of the wizard you will have 3 audio options. Choose the middle option and select the desired phone bridge that is associated with your account. The meeting should then prompt you to connect to the audio bridge every time you start a meeting.