A

Anonymous

Answered

How to clear chat history?

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Hi

How to clear the chat history for each new session?

Thanks

Palani

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Avinash K GuptaCorrect answer

Adobe Employee

Hi snikhil

i got following error

<results>

<status code="no-access" subcode="denied"/>

</results>

Thanks

Palani

Hello Palanivelu,

Can you please check if the user you are trying to login with is a 'presenter or host'? If the user is not presenter or host and is just a participant then user will not be able to clear chat history. And in that case, you'll most likely get the error you are getting. Please try granting one such user the 'Presenter' or 'Host' role and then try again and see if it works.

Do let us know if this helped.

Thanks,

Avinash

A

ashish_gupta_

Adobe Employee

This should be what you are looking for.

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A

Anonymous

Hi guptha

We expect clear chat history through API(webservice).

Adobe gave an one API for clearing chat history (http://xxxxxx.adobeconnect.com/api/xml?action=meeting-feature-update&account-id=yyyyyy&feature-id=fid-meeting-chat-clear&enable=true). Its working fine only for admin. But its not working fine for other users(guest, user).

Can you give any alternate solution for this. Am waiting for your response dude

Thank you

Palani

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Nikhil Sharma

Adobe Employee

Hi palanivelu samudi

What error is it giving to other users?

No Access or what.

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