How to import a csv with French accents in it ?

Hello to all,

It's been a while that everytime I import a participant csv in Adobe Connect, if I have French accents (example : é, è, ô...), the name imported with the accents comes out with white on black questions marks at the place of the original accentuated letter.

I have tried different methods to conturn this : using Notepad++ with UTF8 with or without BOM, OEM863 (French)... Nothing seems to do the trick.

Would anyone know how to do this in a import without having to go all through the procedure of either creating my participants manually or changing manually the names after the import, please ?

Thank you very much for your help !

Abigail