How to logout of Connect 9?

Forum|Forum|13 years ago
December 20, 2012
2 replies
6457 views

There is no Logout option anywhere! Help files suggest that the Home screen has "My Profile," "Help," and "Logout" hotlinks on the Home screen, but in fact there is no "Logout" option. I've had to restart the computer to disconnect the session. How do you logout?

This topic has been closed for replies.

sameer_puri

Adobe Employee

Hi mgilberg,

Have you logged into Adobe Connect using Single Sign On (SSO) using some other ID. If yes, you wont see the logout button in AdobeConnect, as it doesnt make sense. You need to Logout from that other ID.

Hope that helps!

Thanks

Sameer Puri

Jorma_at_Knox

Legend

The logout link is in the top right hand corner of the Connect webpage.

mgilbergAuthor

Participant

Thanks for reply... except that it's not there. Here's a screen print. The Help Files say it's there, you post a screen print that shows it's there, but it isn't there for me. Any ideas?

Jorma_at_Knox

Legend

I would call support. They will have the access to fix your account.

800-945-9120

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