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Participant
April 5, 2012
Question

How to recover a deleted meeting or recordings?

  • April 5, 2012
  • 1 reply
  • 1143 views

Greetings!

I have a user who deleted a meeting that had several recordings attached to it. Is there any way to recover the meeting, or at least the recordings? I can't find anything in the Connect admin controls nor the help system about recovering deleted items.

Thanks!

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    1 reply

    Participating Frequently
    April 5, 2012

    Depends on how long ago the deletion happened.

    Best practice is to move recordings to your content folder...

    Anyway - depending on who your provider is for the connect service, I would contact them and see if the recordings can be restored.

    If you are running a licensed / on premise version it may be possible for your DBA to fix this.