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May 28, 2012 11:11 AM UTC
Question

How to renew Connect?

Hi

I work for the university of Greenwich and we use connect.

Our Adobe Connect Account (UNIVERSITY OF GREENWICH20110620064721) is scheduled to expire on Tuesday 19 June 2012, 12:59 PM.

How can I renew this?

An email from Adobe states:

If you have any questions about this, or would like renew the account, please contact your Adobe Sales Representative or Reseller.

There are no contact details or anything and I'm unable to reply to the email.

Could someone from adobe contact me please: cd84@gre.ac.uk

Thanks

Dave Cane

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    3 replies

    Participant
    Jun 2, 2012 6:09 PM UTC

    Yes please me too!

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    Jorma_at_Knox
    Legend
    Jun 4, 2012 5:42 PM UTC

    I would put a request in here: https://www.adobe.com/cfusion/mmform/index.cfm?name=connectpro&loc=en_gb

    If you know who your reseller was a year ago, go back to them, as they will  be able to get you taken care of.

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    Adobe Employee
    Jun 5, 2012 10:41 AM UTC

    Thanks for sharing this link Jorma. Please go ahead and request a consultation at that link.

    I have also internally forwarded your request to our support team. Someone from Adobe will contact you in some time. Thanks for your patience.

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