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Participant
June 12, 2008
Question

How to Uninstall from Mac OS?

  • June 12, 2008
  • 1 reply
  • 897 views
I've just used Adobe Connect 6.5 for the first time on Mac OS 10.4. It's a disaster for two reasons: first, I was unable to share anything; each time I tried the system crashed.

More importantly, the installer seems to have hidden something on my disk that brings up my Mac in grayscale mode. I tossed the two connection files in the trash, I've checked system preferences, but I can't find what Adobe did to my system.

I want to uninstall this software, undo the damage it's done, and return my MacBook to its previous working condition.
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    1 reply

    Participant
    June 12, 2008
    Well, that's pretty clear. The problem is that Adobe enables but does not cause the error.

    Symptoms: after log in and password, the Mac suddenly changes from color to greyscale. I did as complete an uninstall as I could by searching for "connect" and removing files and directories related to "connect65."

    However, when Adobe installed the "sharing" plugin, it takes me to the "Universal Access" system preference panel; it told me to enable Universal Access. While that panel was open I managed to accidentally check the "grayscale" checkbox on the display page.

    So this isn't strictly an Adobe error. It's more of an "enabling" error, in that Adobe didn't tell me which checkbox to check on the panel and I managed to hit the wrong one on the away to the right one.