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yellowtyc
Participant
Sep 2, 2014 4:27 PM UTC
Question

I am trying to use Adobe connect on a mac. It just keeps saying loading adobe connect but nothing is happening

Any tips on using Adobe Connect on a mac

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    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Sep 2, 2014 6:27 PM UTC

    Hanging on the loading screen is commonly a sign of port 1935 being blocked. I would recommend that you use the test page to see if there is an easily idenitifiable problem.

    Are you accessing an account hosted by Adobe? Should have a url that is something like company.adobeconnect.com.

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