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Masadow
Masadow
Participant
August 20, 2015
Answered

I can't find guest users I create via API calls

  • August 20, 2015
  • 1 reply
  • 614 views

I'm trying to create guest users with adobe connect 9 via the api.

So I call principal-update with type=guest, the first time, it works well.

Obviously, if I try the same call again with the same user login, it fails saying it's a duplicate. The problem is that I can't find the guest user anywhere, I tried principal-list and report-build-users but in both case, the user is not listed.

I tried to look for the users onto the web app and I can't find that guest user anywhere.

Since the API is complaining that the user I try to create is a duplicate the second time, I suppose this user is stored somewhere, so where should I look to get him ?

Thanks,

This topic has been closed for replies.
Correct answer Jorma_at_Knox

Are you sure you want to be creating accounts as guests? Guests have very limited access to just Events: Adobe Connect 9 * Tips for creating event mailing lists

If you are trying to find the Guest accounts through the Connect Central application, you will need to go to Admininstration > Users and Groups and then select Manage Guests. There you will find your guest accounts.

If you are just trying to create accounts, you will want to create them as users instead.

1 reply

Jorma_at_Knox
Jorma_at_KnoxCorrect answer
Legend
August 20, 2015

Are you sure you want to be creating accounts as guests? Guests have very limited access to just Events: Adobe Connect 9 * Tips for creating event mailing lists

If you are trying to find the Guest accounts through the Connect Central application, you will need to go to Admininstration > Users and Groups and then select Manage Guests. There you will find your guest accounts.

If you are just trying to create accounts, you will want to create them as users instead.

Masadow
MasadowAuthor
Participant
August 20, 2015

Hi,

Finally, I found them thanks to your answer, also, I had to use filter-type=guest through the API in order to get some results.

And yes, I want to be able to create accounts that can attend to only specified events, they register on my web app, they don't need any Adobe account. Just to make sure, guest can attend to meetings right ? They are just a type of event ?

Since they are a principal, I should be able to edit their permissions through the API to let them attend to the event I want right ?

Adobe Connect 9 * permissions-update

Jorma_at_Knox
Jorma_at_Knox
Legend
August 21, 2015

Guests should be able to join a meeting through an Event created using the Event Module. I'd have to test to see if they can join with Guest credntials without an Event being created around it.

The real challenge comes into managing the guest accounts, as you have seen. It is much easier to just create user accounts, and manage them that way. You don't really give up any access to the system other than the Home Page, with a registered user instead of a guest.

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