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Anonymous
Aug 2, 2010 2:56 PM UTC
Question

I need some help my account is blocked

My credit card was lost and then I had to cancel it. Them my adobe connect pro was canceled. Now I cant login to change to another credit card. When I go to my general account in ADOBE I do not see a way to solve this and the help from adobe is very stupid, they do not answer me or send me mails that lead nowhere!!!!I'm running in circuls!

Ty

Laura

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    2 replies

    brakso
    Participant
    Nov 11, 2013 1:27 PM UTC

    i have the same problem, how can i solve this???? 

    Adobe customer service can't help on this, so, where i go to change my credit card on adobe connect panel if the adobe connect panel is bloqued and saying to contact adobe customer service ?????

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    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Nov 11, 2013 4:54 PM UTC

    Call the number listed here: https://service.acrobat.com/cfusion/bots/purchase/index.cfm

    or get in touch with Adobe Support here: http://helpx.adobe.com/adobe-connect/connect-support.html

    BTW, it is probably better to start a new thread, rather than resurrect a three year old thread.

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