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melfyn
Participant
Feb 14, 2014 3:37 PM UTC
Question

I pads

I can not use the text box when using an ipad in Adobe Connect when trying to use the whiteboard

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    3 replies

    melfynAuthor
    Participant
    Feb 17, 2014 4:08 PM UTC

    Hi Sameer

    The account is hosted and the server version is 9.1.2.

    The app is the latest one available

    Regards



    Melfyn

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    sameer_puri
    Adobe Employee
    sameer_puri
    Adobe Employee
    Feb 18, 2014 5:48 AM UTC

    Hi melfyn,

    You won't be able to use the text tool on Connect mobile apps.. For writing you need to use either the pencil tool or the highlighter tool..

    Thanks

    Sameer Puri

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    sameer_puri
    Adobe Employee
    sameer_puri
    Adobe Employee
    Feb 17, 2014 11:48 AM UTC

    Hi melfyn,

    Which version of Connect are you using? Also, the mobile app version and your account info like is it hosted/licensed will help us debug the issue better.

    Thanks

    Sameer Puri

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