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brian_bell
Participant
January 17, 2012
Answered

I recorded a session and made it available offline. Connect created an FLV file...

  • January 17, 2012
  • 1 reply
  • 2888 views

but the file won't play in IE. Is Connect doing anything to the file that would prevent it from opening in a browser window?

Brian

This topic has been closed for replies.
Correct answer Jorma_at_Knox

Jorma, you are MOST helpful! Is it possible to have the unique tracking URL active for extended periods of time, say a year?


There is not any way that I am aware of to change the durration of that link's life. I don't recall where I got the 60 days number either, as I can't find any documentation on how long the link is good for.

1 reply

Jorma_at_Knox
Jorma_at_Knox
Legend
January 17, 2012

The FLV file needs a player to display it. Your web browser is not technically a media player. Try downloading and using the VLC media player, or just put the URL for the recording in IE and it should play fine from the Connect Server.

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brian_bellAuthor
Participant
January 26, 2012

Thank you. I have now made the recoding private and have provided the url to some participants. But they can't view the file as they must login but they don't have login identities... must I create a login for every person who wants to see this recording?

Jorma_at_Knox
Jorma_at_Knox
Legend
January 26, 2012

You are correct, if the recording is not public, then you must have a Username and Password to access it. As an alternative, you could move the recording to the Content library, and there is a feature where you can send an email to the people you intend to view the recording. They will get unique tracking URLS for viewing the content object. The advantage is that you don't require them to have UN/PW to access the object. Down side is the links are active for 60 days (I think, may be longer) and the only way to shut them down is to remove the content.

Or you could look at using the events module to allow viewers to register themselves to have an account to view your recording.

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