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Javi_-_ICM
Participant
August 26, 2014
Answered

I want to connect two microphones trough an AudioLink III hardware in Adobe Connect

  • August 26, 2014
  • 1 reply
  • 337 views

Hi everybody,

I´m trying to connect an AudioLink III hardware in a Mac OS to use two microphones in the same meeting in Adobe Connect. But, I don´t know why, just it´s working one channel, not both. In another hand, using another sound hardware it works, but it didm´t work with the AudioLink III sound hardware.  Any idea?

I have to say that in system preferences in the Mountain Lion Mac OS, the two channels from the AudioLink III is working property. The problem comes in my Adobe Connect meeting.

I hope anybody can help us.

Sorry for my grammar. Greetings from Spain.

Javier Díaz-Toledo Gómez

Instituto del Cine Madrid

    This topic has been closed for replies.
    Correct answer Javi_-_ICM

    Hi Sameer,

    Yeah, I select the correct Audio input device, in this case, USB Audio. The program recognize the hardware, but just one of the two channels, that´s the problem. I tried under Windows SO too, but with the same results. I suppose that´s a problem with this hardware.

    Thanks for your answer and your time.

    Javier Díaz-Toledo Gómez

    Instituto del Cine Madrid

    1 reply

    sameer_puri
    Adobe Employee
    sameer_puri
    Adobe Employee
    August 28, 2014

    Hello,

    I am not too sure of AudioLimk III hardware, but i guess you can select which microphone you want to use from within the Connect meeting room.. You can right click anywhere in the meeting room and open FP settings. Then select the Audio input device in the Audio tab of the FP settings dialog box and you must have all input devices listed there. Select the one you want to use, and you should be good to go.

    Let us know if this works for you!

    Thanks

    Sameer Puri

    J
    Javi_-_ICMAuthorCorrect answer
    Participant
    August 29, 2014

    Hi Sameer,

    Yeah, I select the correct Audio input device, in this case, USB Audio. The program recognize the hardware, but just one of the two channels, that´s the problem. I tried under Windows SO too, but with the same results. I suppose that´s a problem with this hardware.

    Thanks for your answer and your time.

    Javier Díaz-Toledo Gómez

    Instituto del Cine Madrid

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