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stefanl34646183
Participant
March 19, 2015
Question

In don't get a 7MB file uploaded to materials (Adobe Connect), but a 2MB-file (pptx). What is the problem?

  • March 19, 2015
  • 1 reply
  • 284 views

In don't get a 7MB file uploaded to materials (Adobe Connect), but a 2MB-file (pptx). What is the problem?

    This topic has been closed for replies.

    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    March 19, 2015

    Stefan,

    Can you give a little more information about the issue? What is the file type you are having trouble with (7MB)? Is there an issue with uploading PPTX content or was that your example of a file that would upload?

    S
    stefanl34646183Author
    Participant
    March 19, 2015

    The 2MB file was also PPTX. So I don't assume the problem is pptx, but the file-size?

    I cut the 2MB-file out of the bigger file, but if I cut out 7MB nothings works...

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    March 19, 2015

    It sounds like you may have something in the larger (7MB) PPTX file that is causing the issue. You may need to try publishing individual slides, or smaller groups of the slides up until you find the offending slide and then look at the content on the slide. Some images should be re-inserted as jpg images (even if they already are) and sometimes other content may be causing an issue.

    Have you tried saving the presentation as a PPT and then uploading? That may also resolve the issue.

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