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Cristi_XP
Participating Frequently
Jun 28, 2013 9:14 AM UTC
Question

In progress status doesn`t update when completeting answers

Hello,

I am having problem with the Status update in Connect Pro.Altough the user completed some responses,the status shows In progress,wich seems to be normal, but the score is 0/300 ... so no progress on the score.

Any ideea why ? For some users also it shows progress ...

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3 replies

sameer_puri
Adobe Employee
sameer_puri
Adobe Employee
Jun 28, 2013 9:26 AM UTC

Hi Cristi_XP,

I assume you must be using Connect 9.0.4 which is there on all our production clusters. There is a fix that we made for the "In_progress" issue and will be available to next hosted update in probably a couple of months. I think that should resolve this issue for you.

Sorry for the trouble that you ar facing coz of this!

~Sameer Puri

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Cristi_XPAuthor
Participating Frequently
Jun 28, 2013 10:14 AM UTC

Hello,

Thanks for your reply.We are curently using 7.1 , we will upgrade soon to 9 ...

Is the bug also on the 7 version ?

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sameer_puri
Adobe Employee
sameer_puri
Adobe Employee
Jun 28, 2013 10:34 AM UTC

Hi Cristi,

This was reported on C904, i am not sure if the issue is there on 7.1 or not. Please do let us know if upgrading works for you. FYI, the version in which it is fixed is still unreleased and should be available in a couple of months for upgrade.

Thanks

Sameer Puri

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