Issue is with the paid Adobe Connect (8)

Question

Issue is with the paid Adobe Connect (8) not the free version

Issue: Windows 7, server 2008, 2003

Unable to share the screen

Tried all the steps as instructed in the below artilce

Downloaded http://www.adobe.com/cfusion/exchange/index.cfm?event=extensionDetail& %20loc=en_us&extid=1802025
delete the ‘acaddin’ folder
acaddin.exe (along with 3 other files) now be in the following folder: “C:\Documents and
Settings\ [your name]\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\acaddin\”
Restart your browser, clear your cache & launch your meeting.

Screen shot shows the files in my profile and the error I still get (tries to download).

I remain in the administrators group (although I dont think i need to be once the files are installed).

Any Ideas?

Jorma_at_Knox · Answer

The add-in you have the link for above is the Connect-Now (free) application, which is different from Connect. I don't know why it would cause a conflict, but, here is a link to the current add-ins: http://www.connectusers.com/downloads/

See if that resolves the issue. You should also be able to access the add-in from your Getting Started page.

You shoudln't need to be an admin to install the add-in if it is coming from the meeting room or the Test Your Connection page from the server. If you are installing the exe file, then you would need admin rights to your computer.

Is this issue isolated to just the server? Can you share your screen from another computer? The error you are seeing in the room could be related to the server trying to download a file it has stored locally, and flash won't do that due to security settings.

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