Skip to main content
K
KVanVoltenburg
Participant
April 6, 2016
Question

Issues installing Adobe Connect 9.1 with SHA-1

  • April 6, 2016
  • 1 reply
  • 496 views

Hello,

First post here but I did look around some and could find anyone else with this same issue. I am installing Adobe Connect 9.1 on a machine but it looks like it almost completes on the progress bar and then it closes out. Nothing shows up in the Application Event Viewer. One thing I did notice was that under the Digital Signatures tab it shows it being signed by Adobe Systems Incorporated and the Digest Algorithm is sha1 with a Timestamp of Friday, July 27, 2007 1:44:38 PM. The reason I bring this up is that fact that we just had the following Windows update install, KB3123479 (MS & TechNet Links).

So my what I think is happening Adobe Connect 9.1 is not installing due to the KB blocking it since it is after the date and is not signed by a SHA-2 cert. Will Adobe be releasing a newly signed copy of the software? Anyone have an idea?

This topic has been closed for replies.

1 reply

Jorma_at_Knox
Jorma_at_Knox
Legend
April 6, 2016

Odds are Adobe won't release a newer version of the Connect 9.1 installer. If you want a newer version you should look at the Connect 9.2, 9.4 or 9.5 installers.

K
KVanVoltenburgAuthor
Participant
April 6, 2016

So I would be fine with that but when I go to the following download page: Link

It shows the following Meeting Add-ins for Adobe Connect 9

Download latest Adobe Connect 9 Meeting Add-in for Windows (version 11.9.975.228, ZIP format, posted on Jan. 7th, 2016)

and I download the newest version and I check the Digital Signatures tab it shows it being signed by Adobe Systems Incorporated and the Digest Algorithm is sha1 with a Timestamp of Friday, December 18, 2015 3:11:51 AM

Which is still putting me in the same boat. 9.1 is just what we had used in the past and never had any issues and that is why I tired it but now even the newest version is having this issue. This switching over to non SHA-1 signed installs has been known for quite some time and surprised this has not been brought up yet.

Jorma_at_Knox
Jorma_at_Knox
Legend
April 6, 2016

So are we talking about the installer for the the Connect server software or the Add-in? Your first post seems to be asking about the server software and the second is referencing the Add-in.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices