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Barbara36
Participant
May 8, 2020
Question

Layout presets cannot be loaded

  • May 8, 2020
  • 1 reply
  • 268 views

Sometimes when opening Adobe Connect via the app, the layout presets are not loaded. This issues occures randomly and sometimes is resolved by itself. Other times the only fix is to create a new meeting.

 

greeting Barbara

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    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    May 8, 2020

    There is an issue that needs to be addressed on the back end of Connect. Contact the Connect Support team https://helpx.adobe.com/adobe-connect/connect-support.html

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