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Jun 22, 2017 7:39 PM UTC
Question

LDAP Information entered, users unable to connect

Hello!

I have Adobe Connect 9 installed on a virtual machine that is on my domain. I am able to browse to my adobe connect server and see the web interface, but I am unable to login without creating an account. I am trying to deploy this for a large userbase and do not want to re-create accounts for everyone.

I looked at the steps for configuring LDAP and I cannot figure out why my Adobe Connect server is not able to pass logon requests to the Domain Controller. Any tips/troubleshooting advice?

Thanks.

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    1 reply

    Jorma_at_Knox
    Legend
    Jun 23, 2017 10:07 PM UTC

    Have you reviewed the logs to see if any errors are being thrown?

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