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Dodge_DeBoulet
Participant
Dec 12, 2013 8:49 PM UTC
Question

Limited to Desktop Sharing Only

As of today, I can only share my desktop using Adobe Connect. I can no longer share individual applications or windows.

Concidentally, a number of Microsoft updates were applied to my Windows 7 laptop late yesterday (December 11th, 2013). Sharing worked fine for extended sessions earlier in the day yesterday and Tuesday, so this is a very recent development. I have already tried rebooting my laptop.

I am running version 11.2.385.0 of he Adobeconect Add-In, Firefox 25.0.1, and Windows 7 Home Premium 64 bit.

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    7 replies

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Dec 12, 2013 9:00 PM UTC

    By chance, are you using a dual monitor system and trying to share applications/windows on your second monitor? Whenever doing application or window sharing Connect defaults to your primary monitor (this has bit me more than once!).

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    Dodge_DeBouletAuthor
    Participant
    Dec 12, 2013 9:03 PM UTC

    While I often use a dual monitor configuration with this laptop, I was not doing so during any of the 3 Adobeconnect sessions I hosted this week (the first two completely normal, the last limited to desktop-only sharing).

    I verified that the laptop "saw" only its internal display, and had rebooted the laptop while it was using only its internal display as well.

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    Dodge_DeBouletAuthor
    Participant
    Dec 31, 2013 3:42 PM UTC

    This problem still exists for me. I can only share my desktop, not individual applications. Windows 7 64bit, latest updates applied.

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