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Participant
Jul 21, 2022 5:49 PM UTC
Question

Live caption or closed caption for Adobe Webinars

I wonder why there is no closed/live captions in the webinars when Adobe Connect have the CC option but I have to pay for it. I dont think it's fair.

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4 replies

Adobe Employee
Aug 19, 2022 2:04 PM UTC

As Adobe investigates potential options for providing machine-based captions in future, there's a fairly simple work around that many attendees are using today. If you join a meeting using Google Chrome, you can have Chrome provide captions based on the meeting audio. Here's an article on how to enable it:

https://support.google.com/chrome/answer/10538231?hl=en 

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kristinal26062840
Participating Frequently
Aug 3, 2022 9:08 PM UTC

Agreed! Zoom and Teams can both do it with no added cost. Machine transcription is available on the cheapest phones, but not in Connect.

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VanxGoAuthor
Participant
Aug 4, 2022 12:28 PM UTC

Connect I think have CC which has to be done in settings. 

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kristinal26062840
Participating Frequently
Aug 4, 2022 12:46 PM UTC

There is a CC pod. It give you the option to have someone provide captions, but Adobe does not provide any captioning service or machine transcript itself. You have to connect to another service.

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