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Inspiring
May 3, 2012
Question

Local Storage Error

  • May 3, 2012
  • 1 reply
  • 1121 views

Hi everyone,

One of our instructors experienced an unusal error this afternoon. When he logged into his meeting room he received a message stating that our server "is requesting permission to store information on your computer". He tried clicking the deny button, but the popup did not go away.

I suspect that his Flash Player is set to refuse third party Flash cookies. Would this prevent Connect from launching?

Any help/advice that you could give would be greatly appreciated. We're running Connect 8.2 wtih Add-In 9.4.81.

Thanks.

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1 reply

Participating Frequently
July 19, 2012

Well, actually the answer is subjective to use case. Flash player is trying to save some flash objects here. Please allow the objects - it's just cache. You can remove them later on from this link - http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html from here you can either remove all or selective objects for respective websites.

Regards

Aniket

Inspiring
July 19, 2012

Thanks. That's what we did and it seems to have resolved the problem.