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15 replies

Manolo15A8
Participant
Oct 13, 2020 10:30 AM UTC

Hi Stefan, 

Do you solve this issue?? I have the same problem with 10.8 and I do not know what to do.

If login with api or calling with javascript the login page, I can't log out, without deleting cookies by hand.

Thank You

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Jorma_at_Knox
Jorma_at_Knox
Legend
Sep 25, 2019 3:14 PM UTC

I just caught wind that there is a bug fix coming in 10.5.1 which will resolve an issue where an expired session cookie value can be re-used for a Meeting URL. So it looks like Adobe is aware of this issue and will have it resolved soon.

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Manolo15A8
Participant
Oct 13, 2020 10:21 AM UTC

Hi,

we have the 10.8 version and have the same problem.

After logout, when I access the home of the server I see that it has not really logged out, because it accesses with the user previously logged in.

 

In version 10.5.1 the bug fix was applied?

Thank you

 

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Manolo15A8
Participant
Oct 13, 2020 12:35 PM UTC

Hi again.

After use the api and connect with breeze session and open meeting with breeze session. I can connect a meeting with different users. But when enter to the server and click in the logout link (top right) the system don't do the logout.

Also tested with logout of api

https://serverurl/api/xml?action=logout&session=breezvcreu5imhb79zdhg

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Thomas Gunter-Kremers
Thomas Gunter-Kremers
Participating Frequently
Aug 19, 2019 12:58 PM UTC

Nothing has changed that we can find.  Some servers were upgraded to 10.5 last night, so maybe that had something to do with it.  We've tested 10.2 and 10.5 and have found no issues.  Can you please try again?

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    stefank78756371Author
    Participating Frequently
    Aug 19, 2019 1:20 PM UTC

    Hi Thomas,

    I tried again, it still does not work. It seems that whatever I do, I can't logout.

    Even if I open up Adobe Connect central (where I can view and edit my rooms), and click on the signout button on the top right corner of the screen - I am forwarded to the login-page. So technically I should be logged out and I should only have the permission to enter a room as a guest (or to login again). But if I open up a Adobe Connect room via URL, I am automatically loged in again. I can't choose to join as a guest, the first thing I see is the Terms of Use page.

    Same thing happens when I am using the API logout.

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    Thomas Gunter-Kremers
    Thomas Gunter-Kremers
    Participating Frequently
    Aug 19, 2019 1:26 PM UTC

    Just to confirm, are you testing this from the App or from are you putting the url into the browser?  I believe the app might hold it's own session cookie, just like using a second browser so I want to confirm you are logging out via API on the browser and then using the same browser to connect to a room.

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