Long Audio Delay

Question

I'm running on Mac 10.7.3 using the latest free trial of Adobe Connect.

I'm experiencing very long audio delays (5 seconds or more) when in a meeting room. I've searched the forums and found this Re: Long audio delay By jonturkle, posted Nov 20, 2008 by this doesn't seem to match my situation as I'm not in a hosted environment or behind any firewalls that would restrict ports. (Or at least I don't think anything like this should be going on)

Video streams fine, so it doesn't seem to be a bandwidth problem, just a lag with audio.

Has anyone got any ideas what might be causing this and how it can be fixed?

Thanks

James

John_Stegenga · Answer

By free trial of Adobe Connect, are you talking about Hosted Trial? or did you build a server?

If it's Hosted trial, then you are in a hosted environment.

In the upper right corner of your meeting, see the vertical green bar. Click that - to see your connection /latency.

In the room, choose Meeting / Preferences.

Set your preferences for bandwidth to DSL/Cable

Then run the audio setup wizard.

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