Skip to main content
Anonymous
Jun 26, 2013 10:18 PM UTC
Question

Lose connection

Hello,  I do a webinar from America on Fridays and as i am in Australia I keep losing the connection every couple of minutes is there anything i can do about this please..

Joan

    This topic is closed to new replies. Start a new post to keep the conversation going.

    1 reply

    Nikhil Sharma
    Adobe Employee
    Nikhil Sharma
    Adobe Employee
    Jun 28, 2013 10:41 AM UTC

    Hey joanne1948,

    Are you using Hosted Services of Connect.

    Some info on your bandwidth when you experience this could  be helpful in find out the issue.

    Also you check that from Latency Meter inside the meeting .

    i:e : on top right of the meeting there is a green bar , just click on that and check the BW status.

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices