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Anonymous
June 26, 2013
Question

Lose connection

  • June 26, 2013
  • 1 reply
  • 566 views

Hello,  I do a webinar from America on Fridays and as i am in Australia I keep losing the connection every couple of minutes is there anything i can do about this please..

Joan

    This topic has been closed for replies.

    1 reply

    Nikhil Sharma
    Adobe Employee
    Nikhil Sharma
    Adobe Employee
    June 28, 2013

    Hey joanne1948,

    Are you using Hosted Services of Connect.

    Some info on your bandwidth when you experience this could  be helpful in find out the issue.

    Also you check that from Latency Meter inside the meeting .

    i:e : on top right of the meeting there is a green bar , just click on that and check the BW status.

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