Skip to main content
JamesAN
JamesAN
Participant
August 14, 2020
Pregunta

Low Quality Audio Compression

  • August 14, 2020
  • 2 respuestas
  • 130 visualizaciones

We've having trouble with our Adobe Connect audio compression when using VOIP audio. It seems to be much worse than our less specialized implementation of Teams and, most critically, worse than Adobe Connect sessions hosted by our external vendors. 

 

Has anyone had this issue and know of a solution?

    Este tema ha sido cerrado para respuestas.

    2 respuestas

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    August 17, 2020

    Are you using an Adobe Hosted account or on-premise account?
    What version of Adobe Connect?

    Were there audio issues in the Flash client, the HTML client, or both?

    JamesAN
    JamesANAutor
    Participant
    August 17, 2020

    We're on a Hosted account through Clarix. 

     

    Version 10.6.2

     

    We use the local client. Some meeting users may use the HTML client, but not a majority. 

    Términos y condicionesAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices