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DPCROW
DPCROW
Participant
May 27, 2016
Answered

Mac El Capitain[10.11.5] / Latest Plugin[11.9.976.291]

  • May 27, 2016
  • 2 replies
  • 559 views

Using the above specs with a Magewell USB3/HDMI adaptor, I'm getting about 1-FPS when the addin is used. Otherwise if I add ?launcher=false to the end of the url, and ignore the addin prompt, everything works fine[15-20 fps]. I also tested with the built-in webcam - same results[1 fps]. This wasn't happening on 10.11.4 and the previous plugin 11.9.976.281.  Anyone else seeing this? Anyone know how to re-install plugin 11.9.976.281 so I can test it? Unfortunately I'm unable to go back to OS 10.11.4 for other reasons.

Thanks,

-dave

    This topic has been closed for replies.
    Correct answer DPCROW

    plugin 281 fixes the issue.

    ftp://ftp.adobe.com/pub/connect/updaters/meeting/9_0/

    2 replies

    DPCROW
    DPCROWAuthorCorrect answer
    Participant
    May 28, 2016

    plugin 281 fixes the issue.

    ftp://ftp.adobe.com/pub/connect/updaters/meeting/9_0/

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    June 14, 2016

    Not sure if anyone else on this thread saw this, but I recieved this email from Adobe yesterday about the Add-in. It looks like we should see a new Mac add-in on Friday (6/17/16).

    As a reminder, beginning this Friday June 17, 2016 a new Adobe Connect Add-in (henceforth referred to as simply "Add-in") will be required. You will be asked to install the new Add-in when:

    • You try to start/join a 9.5.3 meeting for the first time after June 17, 2016 and have an older version of the Add-in installed

    OR

    • You invoke screen sharing, application sharing, or share PowerPoint (PPTX format) files and do not have the new version of Add-in installed

    If you are in a locked down environment, we recommend that you download and install the Add-in before your upgrade date.

    Please click here to obtain the new Add-in.The version of new Add-in is 11.9.976.291. If you have any questions, please contact Technical Support.

    MAC USERS: Please note that, while version 11.9.976.291 is the minimum required Add-in, Adobe will release 11.9.977.321 for Mac on June 17 to address specific issues that impact Mac users only.

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    May 27, 2016

    11.9.976.281 can be downloaded here: http://download.adobe.com/pub/connect/updaters/meeting/9_0/ac_addin_mac_276_281.z 

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