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A
Anonymous
August 17, 2007
Question

MAC Issues: Please Help

  • August 17, 2007
  • 3 replies
  • 600 views
I have an "attendee" who can't get his camera working. He's on a Mac and the acrobat connect program does not detect his USB camera. His camera is not an “Isight” nor is meant to work on Mac. However... and here's the kicker, he can get it to work with a program called Macam. Is there any hope?

Joel


    This topic has been closed for replies.

    3 replies

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    June 5, 2008
    Download the latest version of the add-in. You can get it from the "Getting started" page from the server.

    Jorma@RealEyes
    A
    Anonymous
    May 29, 2008
    My add-in isn't loading. I'm on a MacPro tower, running Leopard. I had the same issue with Breeze after updating my system. Any thoughts?
    A
    Anonymous
    August 20, 2007
    Joel - make sure the user selects their camera in the Meeting menu > Select camera. Mac users usually see a number of options in the drop down, so they may need to try each one before it turns-on within the room. I've probably helped 10+ people with these instructions and it all worked-out.

    In saying that, I've seen more advanced and complicated issues with Macs and cameras on this board, so you may want to find those threads.
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