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Participant
November 5, 2024
Answered

MAC user causing audio echo in room

  • November 5, 2024
  • 1 reply
  • 187 views

I don't see any recent responses to this question so am starting a new thread.  I have a VOIP only class where one MAC user is causing an echo when her mic is open.  She doesn't own a headset.  I see past threads suggest she turn her speakers off but then she won't be able to hear so that makes no sense to me.  Any other solutions?

    This topic has been closed for replies.
    Correct answer Randy Hagan

    I don't think that's a Mac issue. Or a Connect issue. That's an issue of your Mac user talking into a microphone while speakers are feeding the same audio back to her while she's speaking. Then it gets heard by the microphone, and plays through the speakers again. And again. And again. It's a continuous loop. Until either the speakers or the microphone gets turned off.

     

    Your Mac user needs to not be broadcasting any sound but her speaking voice. If she can hear her speakers, you can bet her microphone does. And those speakers are reproducing her voice at least as loudly as you're hearing it. I can't emphasize this enough. That is the root of her — and your — problem.

     

    If she doesn't want a headset, a set of wired earbuds with a microphone, like you'd use for your phone, plugged into the audio jack, is the solution. If you keep using a separate microphone and speakers, you're going to keep getting the same unfortunate results.

     

    Hope this helps,

     

    Randy

    1 reply

    Randy HaganCommunity ExpertCorrect answer
    Community Expert
    November 6, 2024

    I don't think that's a Mac issue. Or a Connect issue. That's an issue of your Mac user talking into a microphone while speakers are feeding the same audio back to her while she's speaking. Then it gets heard by the microphone, and plays through the speakers again. And again. And again. It's a continuous loop. Until either the speakers or the microphone gets turned off.

     

    Your Mac user needs to not be broadcasting any sound but her speaking voice. If she can hear her speakers, you can bet her microphone does. And those speakers are reproducing her voice at least as loudly as you're hearing it. I can't emphasize this enough. That is the root of her — and your — problem.

     

    If she doesn't want a headset, a set of wired earbuds with a microphone, like you'd use for your phone, plugged into the audio jack, is the solution. If you keep using a separate microphone and speakers, you're going to keep getting the same unfortunate results.

     

    Hope this helps,

     

    Randy