Making Recording offline crashes Adobe Connect Add-in.

We are trying to download recordings and it keeps crashing on us.  We can download 1 or 2, then it crashes every time after that (until I reboot).  We are running the Adobe Connect 9 Add-in version 11.9.972.8

I have tried this on Windows 7 x64 and Windows 8 x64.  We have used Internet Explorer, Firefox and Chrome.  All have the same result:

Log Name:      Application

Source:        Application Error

Date:          3/5/2015 4:00:51 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Description:

Faulting application name: adobeconnectaddin.exe, version: 11.9.972.8, time stamp: 0x54521ffb

Faulting module name: adobeconnectaddin.exe, version: 11.9.972.8, time stamp: 0x54521ffb

Exception code: 0xc0000005

Fault offset: 0x00332ee4

Faulting process id: 0x18c4

Faulting application start time: 0x01d0578fc31a5cf1

Faulting application path: E:\xxx\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\adobeconnectaddin\adobeconnectaddin.exe

Faulting module path: E:\xxx\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\adobeconnectaddin\adobeconnectaddin.exe

Report Id: 15bb26ff-c383-11e4-8295-78acc0b92128

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2015-03-05T22:00:51.000000000Z" />

    <EventRecordID>20647</EventRecordID>

    <Channel>Application</Channel>

    <Security />

  </System>

  <EventData>

    <Data>adobeconnectaddin.exe</Data>

    <Data>11.9.972.8</Data>

    <Data>54521ffb</Data>

    <Data>adobeconnectaddin.exe</Data>

    <Data>11.9.972.8</Data>

    <Data>54521ffb</Data>

    <Data>c0000005</Data>

    <Data>00332ee4</Data>

    <Data>18c4</Data>

    <Data>01d0578fc31a5cf1</Data>

    <Data>E:\xxx\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\adobeconnectaddin\adobeconnectaddin.exe</Data>

    <Data>E:\xxx\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\adobeconnectaddin\adobeconnectaddin.exe</Data>

    <Data>15bb26ff-c383-11e4-8295-78acc0b92128</Data>

    <Data>

    </Data>

    <Data>

    </Data>

  </EventData>

</Event>