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Known Participant
September 16, 2014
Question

Maximum number of hosts not allowed

  • September 16, 2014
  • 1 reply
  • 323 views

Our account should allow 3 simultaneous hosts, but it is only allowing 2.

It says we have reached our maximum number of hosts.

When I check the admin of the account it reads as it should: 3 hosts.

Customer is waiting. Adobe nowhere to be found.

Anyone have this issue or a resolution?

Thanks,

Seth

    This topic has been closed for replies.

    1 reply

    Jorma_at_Knox
    Legend
    September 16, 2014

    Either call 800-422-3623 or try chating with Adobe Support here: Adobe Connect Help | Adobe Connect Support

    Select Account Administration in the drop down and then click the I still need help button.

    If you purchased from a Connect reseller, you can always contact them to get help as well.