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Pourya1
Participant
Apr 21, 2020 5:10 PM UTC
Question

Meeting recording stuck on connecting (0KB content)

I have a problem with adobe connect meeting recordings. Some of the recordings (around 1%) stuck on connecting and have zero KB disk usage.

I am using Adobe Connect 9 and already installed latest (9.0.4e) patch. My cluster has 8 adobe connect server clusters working with a primary database and a content server.

The flv and xml files associated with the recording can be found on the cluster and It seems that data couldn’t transfer from adobe connect server cluster to content server but I don’t know what is the problem?

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    2 replies

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Apr 21, 2020 5:20 PM UTC

    Were the recordings made using an integrated telephone bridge or VoIP audio?

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    Pourya1Author
    Participant
    Apr 22, 2020 1:19 PM UTC

    The recordings are made using VoIP audio.

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