Mic cutting out

Forum|Forum|13 years ago
February 4, 2013
2 replies
4044 views

After I've been talking for a while my mic stops picking up audio. The little sound waves next to the icon fade away. If I mute and then un-mute the mic it starts to work again but by they people listening have missed a chunk. I ran a bandwidth check and I says I'm on LAN speed. I am using the built in mic on a MacBook pro.

Training

This topic has been closed for replies.

Nikhil Sharma

Adobe Employee

Hi julie@Co-opCollege ,

When No audio was going from your client does the audio waves still being shown after your atendee name ?

also couple of suggestions :

1. before speaking if using add-in do run audio setup wizard

2. or if from browser after right click make sure your mic is properly connected.

although i think you are already doing this.

Does when audio stops is your mic icon active? i mean does clicking on that changes the status ?

if no try to click on speaker icon and then again use mic and speaker both.

Jorma_at_Knox

Legend

Try using a USB mic. Built in mics tend to be of lesser quality, and can show strange characteristics. We've used this one with good success.

http://www.amazon.co.uk/Logitech-980186-0914-USB-Desktop-Microphone/dp/B0000ATCOR/ref=sr_1_1?ie=UTF8&qid=1359994681&sr=8-1

A

Anonymous

There is noting wrong with the quality of the mic - when it is picking up it much better quality then either of the USB ones I've got. I am sure the problem is something in the Adobe Connect set up because it works fine then gradually fades out. After mute/un-mute it is fine again.

Jorma_at_Knox

Legend

Do the other mics show the same behavior? Do other computers show the same behavior using the built in mic or an external mic?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded