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brentnhunter
brentnhunter
Participant
November 24, 2019
Pregunta

Misc Adobe Connect Questions

  • November 24, 2019
  • 2 respuestas
  • 484 visualizaciones

Adobe Connect Questions:

 

  • One of your potentially outdated videos said that you can’t use mixed mode audio for breakout rooms (i.e., can only use VoIP or audio but not both)? Is this still accurate?  If so, do you have plans for mixed mode audio to be supported in breakout rooms in the future?

 

  • What happens if I have a standard account that supports 100 attendees, but 150 people try to register… will user get a “sold out” type of message? Will I be able to manually increase my subscription/room capacity based on the number of people who have registered, before the webinar starts? For example, what if my account supports 100 users but 400 people register… I should be able to upgrade my service to be able to support 400 people in the webinar.  Please clarify.

 

  • Are users required to download software to use Adobe Connect like they do with Zoom and WebEx?

 

  • It appears there are only three breakout rooms by default? What if I have a webinar with 100 attendees and I want to pair people up in twos, which means I would need 50 breakout rooms. What is the best way to create such a large number of breakout rooms? And once they are created, can I easily hide and unhide them? In other words what if my next webinar only has 30 people and I only need 15 breakout room as opposed to 50, I can easily do this?

 

  • Do you allow a host to create breakout rooms based on # of attendees and how many groups I want or based on if I want people paired with one other person, two other people, three other people, etc.?

 

  • I have uploaded a PowerPoint presentation that has elegant animated transitions between slides. When I display the presentation, it appears the nice animated transitions have disappeared. Is there any way to fix this?

 

  • Where is the option in the Windows version of PowerPoint to compress pictures? The video says it’s under the File menu but I can’t find it there.

 

  • If my webinar starts at, for example, 11AMPST, can attendees join early? How early can they join?  And as the host, how early can I start the webinar?

 

  • I have an image that I put on a Layout that I plan to use when attendees are in their breakout rooms. The image explains what they are supposed to discuss with one another during the breakout session. How/when do I select this layout -- before or after clicking the “Start Breakouts” button?

 

  • What is the recommended audio provider for individuals and small businesses who want to offer the ability for people to listen and speak via their telephone as opposed to just VoIP?

 

Este tema ha sido cerrado para respuestas.

2 respuestas

Jorma_at_Knox
Jorma_at_Knox
Legend
November 27, 2019

I am not aware of any plans to support more than 20 breakout rooms and more than 200 attendees in breakout rooms (not per breakout room), but it isn't really a request that I hear all that often. Usually no one wants to deal with managing 20 breakout rooms, lol. With the shift to HTML with Connect 11, I suppose this could change, but I don't know that it's on Adobe's radar. I'll pass this thread along to the powers that be, and maybe I can get a clear answer one way or ther other. 

For the set up of breakout rooms, you are correct. If we use layout B (for breakout, of course), then any breakout roms being used for the first time will clone that layout and we'll get breakout rooms that are B1, B2, B3, etc. If you later switch the main meeting to layout S and then go back to the breakout rooms, they will still be B1, B2, B3, etc. and they will contain any chat/markups/etc. that the attendees put in those breakouts. This is true for that session and all future sessions. If you want to reset the breakouts, the easiest way would be to delete them and make new ones that you open with layout B as the active layout in the main room.

brentnhunter
brentnhunterAutor
Participant
November 27, 2019

Thanks so much and yes, if you can pass this thread along with the hopes of finding out the plans that would be much appreciated.

 

I have 3 breakout sessions for each workshop I give.  Since each breakout session has a different set of topics for the participants to discuss with one another, I've created 3 different layouts, which are all the same except for the questions that are displayed on the screen.

 

So in this use case, I would click on the layout for breakout session #1 and then create the breakout rooms.  The background each person sees displays the topics they are supposed to discuss in that breakout session.

 

But what about my second and third breakout sessions?  Would I click on layout for breakout session #2 and just re-open the breakout rooms again, and the attendees would see a different set of topics to discuss?  And the same for breakout session #3?

 

And is it possible for me to (1) tell the system to keep the same breakout sessions (i.e., the ensure that the same people keep getting paired with one another) or (2) to tell the system to mix people up again (i.e., to ensure that the same people do NOT keep getting paired with one another)?

 

Thank you!

 

Brent

brentnhunter
brentnhunterAutor
Participant
November 27, 2019

One final question -- I'm a single individual and not a big corporation. I just called MeetingOne and they only sell enterprise accounts, which are sold on an annual basis.  Can you recommend a high quality partner that would provide telephony services on a monthly basis?

Jorma_at_Knox
Jorma_at_Knox
Legend
November 25, 2019

Let's see if we can't address these.

 

  • Mixed audio (VoIP and Phone) is still not possible in breakout rooms. Not sure if Adobe has any plans to change this (it is more complicated of a solution than it looks on the surface).

  • Assuming we at tlaking about Connect Events, there is no registration limit, unless you place one on the Event. If you are using an external registration system, then any messaging or limits would be with that system. Keep in mind that if people are registering to attend, a free event will likely see abou 40% of the registrants actualy showing up. Paid events have a slightly higher average attendance rate. So you can likely allow a larger number to register than your room holds. 

    Can you increase your room's capacity. Yes, and no. You can purchase licensing for rooms that hold up to 500, 1,000, or 1,500 and if those aren't enough, there is a tool called Broadcaster that can be purchased in addition to the larger capacity rooms that allows 10,000+ attendees. These licenses will likely not change the capacity of the original room but additional rooms could be created with the higher seating capacity. 

  • No download is required to join Adobe Connect. Participants can join in the HTML version (if you enable it) or the Flash version if it is enabled in their web browser. There is a Connect Desktop application that can also be used, and does require a download/install, but is not required for participants to join.

  • Adobe Connect rooms support up to 20 breakout rooms for up to 200 participants. Breakout rooms can be created/removed easily within the Attendee pod as a Host of the room.

  • Hosts can create as many breakout rooms as they would like, up to 20.

  • PPT conversion is no different here than with other tools. Connect retains many of the animations when converting the presentations to Flash/HTML, but not all have an equivilant. If an animation or transition doesn't work after uploading, then you will likely need to pick a different one or drop it. 

  • In PPT if you have a picture selected you can go to thePicture Format tab and the Compress Pictures option is in the Adjust section of that ribbon.

  • If you are using a Webinar room, the full seating capacity opens up 30 min prior to the start of your session if there are not confilicting sessions holding the license. If you are using a Meeting room the full capacity of the room is available to you 24/7/365

  • Breakout rooms will clone the active layout the first time they are activated. After that you can always start the breakouts and set them up with content whenever you like. This would be done in the same way as adding content to any other pod in Connect. Since Connect is persistant, you can add content to a room at any point and it will remain as you left it. If the use of breakout rooms is critical to your use case, I'd recommend setting up the room and the breakout rooms days in advance, so it is ready for you to just use it on the day of the session. 

  • I'd recommend one of the fully integerated providers, but you'd need to reach out to them to compare price, features, support, etc. The ones that I would contact are MeetingOne, Intrado (formerly West and Intercall), and Arkadin.

 

Hope that helps.

brentnhunter
brentnhunterAutor
Participant
November 27, 2019

Hi Jorma,

 

Wow, you are a fountain of knowledge!  Thanks so much for your detailed and extremely helpful reply.  Do you know if there are plans to support more than 20 breakout rooms?  I'm surprised that such a powerful platform would be limited to only 20 breakout rooms.  What if I want to give an online webinar with 1000 people and split people into pairs for the breakout rooms... I would need 500 breakout rooms and they only support 20?  Seems like a terrible limitation and I'm curious if you've heard anything about plans to provide many more than 20 breakout rooms?

 

Also, you mentioned that breakout rooms will clone the active layout the first time they are activated. So does that mean if I created a layout specifically to be displayed in each of the breakout rooms, that I would first switch to that layout and THEN open the breakout rooms?  I think so but am seeking confirmation please.

 

Thank you so much for your assistance!

 

Brent

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