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A
Anonymous
July 23, 2009
Question

Missing template/layout issues post-content migration

  • July 23, 2009
  • 1 reply
  • 1554 views

We are attempting a migration of data and content from 6.3 to 6.2 (for SAP EL integration) and we are seeing two issues.  About 1/3 of the meetings display a node with the message: "The template you are looking at is the one we use if the default template feature is not working", another 1/3 show a blank meeting board and have no available layouts, and the remaining 1/3 work fine.

We are still trying to determine if this might be a versioning issue by examining creation/mod dates of the meetings and underlying templates but have yet to find a discernable pattern.  Note, all meetings function without issue in the 6.3 system.


My next stop is hunting for DB discrepencies...

Any help appreciated,

Lee

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    1 reply

    A
    Anonymous
    August 18, 2009

    Does anyone know where/how the file system path to content is configured?  I have looked through the DB and App file dir with no luck.  The (target) lab system I am using was installed with a non-default path (D:/AdobeConnect/breeze...) and the (source) migrated content came from a system with a default path (D:/breeze...).  When attempting to access the content library, the object display window just times out.  I have verified the content does exist in file system and is uncorrupted.

    Any help appreciated,

    Lee

    A
    Anonymous
    August 31, 2009

    The issues were apparently caused by dissimilar versions of ACES (for SAP) and ACP.  Once migration wa sperformed on simialr 6.3 systems, the issues went away.  However there is now an intermitent "Request nor processed" error.  It happens with all content/meetings and is fixed after a couple of browser refreshes.

    Any help appreciated,

    Lee 

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