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amittyg25413
amittyg25413
Participating Frequently
May 28, 2019
Question

MP4 Won't Upload to Content Library

  • May 28, 2019
  • 1 reply
  • 178 views

I am trying to upload a Ted Talk to my meeting room so it's ready for the presenter to share. It's an MP4 video file, downloaded from the Ted Talks website. It gets to about 10% and then I receive an error message stating, "There was an error converting your file." Any thoughts on why this happening and what I can do to fix it?

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1 reply

amittyg25413
amittyg25413Author
Participating Frequently
May 29, 2019

Update: I tried again after logging off the VPN at work, and was able to upload the video. Perhaps it was something to do with the file size and attempting to upload while on VPN.

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