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A
acrouser3
Participant
March 6, 2011
Question

Multiple login with Connect 8

  • March 6, 2011
  • 1 reply
  • 1460 views

Hello.

Is there any way to tie down users logins to one time only? At present you can login with the same login several times in the same meeting, but I need this to be set to allow each login to be connected only once and not have multiple logins with the same name.

Thanks.

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    1 reply

    A
    Anonymous
    March 9, 2011

    Not really.  There is a reason that is an option to log in multiple times.

    In the world of networking, there are always glitches and interruptions and disconnects from networks. Some are visible to the end user and others are not.  Sometimes, if a user has a network issue and they get dropped from the meeting, they have the option of logging in again. Adobe Connect senses they have logged in again and adds a number to their name.

    If you locked them out there would be a delay while the server takes time figuring out the end user is not connected any longer. That delay could cause the end user from getting back into the meeting quickly.

    A
    acrouser3Author
    Participant
    March 9, 2011

    Thank you for your reply,


    But the problem is that some participants gave their IDs to others who  participate in the meetings without my permission.

    A
    Anonymous
    March 9, 2011

    OK. We added the room passcode option in Connect 8 to address that.  You could distribute the passcode a few moments before the class and change it right after.  That way you can reasonably try to prevent cheaters from entering the meeting. It won't prevent other users from giving the room passcode out.  Not sure you can prevent cheating like that ultimately but it does offer an option.

    Usually, most customers in the corporate world and government agencies use their email addresses and authenticate users via the official LDAP directory.  If users shared their email address and email password, they would be violating corporate policy and opening their email account to fraud.  All of that would be an easy way to get fired.  Perhaps you are with a university, can you not threaten to report the end users who hand their codes and have them thrown out of the school? Seems you might need to address this in a strong way maybe by embarrassing the duplicate attendees and ask them to leave the meeting.

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