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neeena
Participant
March 15, 2013
Question

Music start playing and a message was broadcast stating the host will join you shortly

  • March 15, 2013
  • 1 reply
  • 934 views

Music starts playing and a message was broadcast stating the host will join you shortly but the session was already running with the host.

Why did this happen?

    This topic has been closed for replies.

    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    March 15, 2013

    If a phone bridge it being used, then it is because no one has dialed into the phone bridge with the Host pin. If there is no phone bridge being used, it sounds like there may be an audio file playing in the room.

    N
    neeenaAuthor
    Participant
    April 8, 2013

    Thanks Jorma,

    Is it possible for the Host to connect via VOIP and also have attendees connect via phone and VOIP?. I've tried to connect the Host via VOIP but the attendees only hear music playing and a message stating the host has not yet arrived but the host has already been connected via VOIP.

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    April 8, 2013

    Yes, the host can connect via VoIP,  but there must be a Host/Leader dialed into a phone bridge for it to activate. If this is not going to be done by the meeting host, then you could set up the Universal Voice profile to call in with the Host/Leader access pin, instead of an individual. However, some bridges only allow one Host/Leader to be dialed in, so all other dial-ins will be participant only, so the Connect room may be the only dial in that can use * functions. If this is not a concern, then it shouldn't be a big deal.

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