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adplante
adplante
Participant
November 25, 2013
Question

My Adobe Connect quits after a couple of minutes

  • November 25, 2013
  • 3 replies
  • 776 views

My Adobe Connect quits after 5 minutes or so more, only when I am the presenter or the host.

I use a MacBookPro OS 10.9. There is no difference between Firefox, Safari or Crome all come up with a freeze after about 5 minutes

The only way to go on is force a stop and start again and after 5 minutes yes freeze again.

I tryed to explain yhis to Adobe, but after 3 weeks I still have no answere. Is this so exceptionel that nobody knows the answere?

Up till now a collegue tooks over but that is not the way we want to do business. Do somebody knows how to solve it.

I use Adobe Connect 9.1.2 and add-inn version MAC 11.2.392.0

This topic has been closed for replies.

3 replies

A
Anonymous
January 10, 2014

I've had this problem as well.  It's not working with the add-in except the first time I log in, then crashes, and affects both Safari and Firefox.

B
bswenk
Participant
January 5, 2014

Me too...   one thought is the new mavericks flash power saver thing... maybe this is turning adobeconnect off??  I can't find any settings for the powersaver except in safari advanced to stop plugins to save power but the problem is not just safari....

A
Anonymous
November 26, 2013

Hi,

Can you follow the KB Doc http://helpx.adobe.com/adobe-connect/kb/connect-add-in-osx-mavericks-109.html

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