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DECOR8Rgirl
DECOR8Rgirl
Known Participant
May 29, 2014 2:12 AM UTC
Question

My webcam is black. What do I do?

I am using an HP laptop with a built-in webcam. For some reason there are two webcams listed in the drop-down menu, but both are just black. What do I need to do?

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2 replies

sameer_puri
Adobe Employee
sameer_puri
Adobe Employee
Jun 3, 2014 4:20 PM UTC

Hello,

Can you check if Flash player is detecting your webcam or not? You can check that on any of the websites ( like Test Webcam - testwebcam - check your webcam) If it is working fine here, it should work fine inside your meeting room as well.. Also, let us know if you are using Connect addin or browser.

Thanks

Sameer Puri

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DECOR8Rgirl
DECOR8RgirlAuthor
Known Participant
Jun 3, 2014 7:24 PM UTC

It took a few minutes, but it finally worked on that site. Hope it works

tonight!!

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