Skip to main content
G
garynoakton
Participant
January 16, 2015
Question

Never ending "loading adobe-connect" window

  • January 16, 2015
  • 1 reply
  • 780 views

Am trying to connect to an existing adobe connect meeting on a networked PC at my college... but can never get past the above stated "launch window".

any ideas?  Flash and all is up to snuff.  cannot see any other issues acording to eh specs and installation information tha i can find.

    This topic has been closed for replies.

    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    January 19, 2015

    The hang at the loading screen is usually due to port 1935 being blocked on your computer/network. You can always try the test page to see if you can get more details about why this is happening. You'll need to insert the server URL for the account you are trying to access but the test page can be found at: youraccount.adobeconnect.com/common/help/en/support/meeting_test.htm

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices