New Audio Profile does not save

I'm attempting to save a new audio profile in our adobe connect account. I've created the new audio provider (Skype), and have selected it while creating the profile, but clicking the Save button does not appear to save the new profile - the page appears to load for a moment but nothing happens. We were able to successfully create a new audio profile as recently as two months ago; however, can not do so now. I have attempted in both Chrome and IE in case this was a browser display issue. 

Any assistance would be greatly appreciated!