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ajteichman
Participant
Aug 30, 2011 2:29 PM UTC
Question

New meeting from template not working - any suggestions?

I've created 3 meeting templates for use. All three templates open fine when accessed directly. Two of the templates work well when a new meeting is created from them. However, one of the templates seems to fail when a new meeting is created from it. I get a blank layout with a single Notes pod, with the following text:

The template you are looking at is the one we use if the default template feature is not working.

I would really not like to have to recreate the meeting layouts! Any suggestions for how to get this working?

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    5 replies

    Anonymous
    Aug 30, 2011 3:41 PM UTC

    Suggest you call into Support and have them diagnose this template issue.

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    michellentiboston
    Participating Frequently
    Feb 26, 2013 11:29 PM UTC

    Was this issue ever solved?

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    ajteichmanAuthor
    Participant
    Feb 27, 2013 12:04 AM UTC

    So long ago, I forget now. I believe that the template in question had been created by one user, but was being accessed by another. There was some kind of internal permissions issue that the support staff was able to clear up, or steer me around. It wasn't something I would have been able to correct as a user.

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