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T
Thierry5C1D
Participant
August 12, 2020
Answered

Not possible the enter the meeting room

  • August 12, 2020
  • 1 reply
  • 196 views

I need support please.

When I try to enter the room as the host or as participant, I always get the message below.

I have purchased a meeting host 25 license.

I have read many posts and spend few hours trying in vain...help please.

    This topic has been closed for replies.
    Correct answer Jorma_at_Knox

    It looks to me like the account wasn't provisioned correctly. The Meeting Peak Concurrent User limit should not be 0. Contact Adobe Support to have them fix that. 

    https://helpx.adobe.com/adobe-connect/connect-support.html

    1 reply

    Jorma_at_Knox
    Jorma_at_KnoxCorrect answer
    Legend
    August 12, 2020

    It looks to me like the account wasn't provisioned correctly. The Meeting Peak Concurrent User limit should not be 0. Contact Adobe Support to have them fix that. 

    https://helpx.adobe.com/adobe-connect/connect-support.html

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