Skip to main content
TriciaLawrence
Inspiring
Sep 18, 2014 11:33 PM UTC
Question

Not sure where to post this but can someone please tell me how to turn off the music in my Connect Room?

Not sure where to post this but can someone please tell me how to turn off the music in my Connect Room?

This topic is closed to new replies. Start a new post to keep the conversation going.

3 replies

sameer_puri
Adobe Employee
Adobe Employee
Sep 19, 2014 5:46 AM UTC

Hello,

I guess you must be talking about music in your room when UV connects. Anyways, There is a speaker icon in the app-bar of your meeting room. You can go and mute your meeting client by clicking on the speaker icon. Do let me know if it doesn't solve your problem.

Thanks

Sameer Puri

Translate
TriciaLawrence
Inspiring
Sep 19, 2014 3:26 PM UTC

Thanks, but if I click on the speaker icon, I won't be able to hear the other person in the room?

Translate
Jorma_at_Knox
Legend
Sep 19, 2014 4:39 PM UTC

You can go into your Audio Preferences and disable the UV bridge. There is also the option in the drop down menu next to the speaker icon that allows you to mute just the telephone audio. This would make it so just the VoIP audio is heard, but I believe the telephone audio is still recorded.

This sounds like you either need to disconnect the phone from your room or call into the phone bridge as a host/leader. Ultimately this is a function of your phone bridge, not Connect.

Translate