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Participant
February 2, 2015
Question

Offline FLV recordings not capturing entire audio.

  • February 2, 2015
  • 1 reply
  • 352 views

Using Adobe Connect 9.3. Original recording 01:45:00. Tried multiple times to save as FLV, never saves the entire recording. Saved FLV file sizes range from 5 Mb to 208 Mb. No indication of a problem during the offline recording. Suggestions?

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    1 reply

    Annkiit
    Adobe Employee
    Adobe Employee
    February 2, 2015

    Hello Jackson,

    It may happen due to multiple reasons, I need more information, can you provide me your email id to so that i can contact you.

    Thanks,

    Annkiit

    Participant
    February 2, 2015

    What is my email id?

    Annkiit
    Adobe Employee
    Adobe Employee
    February 2, 2015

    Hi,

    You can contact Adobe support as well at Adobe Connect Support phone numbers