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dj52819157
Participant
Feb 2, 2015 4:05 PM UTC
Question

Offline FLV recordings not capturing entire audio.

Using Adobe Connect 9.3. Original recording 01:45:00. Tried multiple times to save as FLV, never saves the entire recording. Saved FLV file sizes range from 5 Mb to 208 Mb. No indication of a problem during the offline recording. Suggestions?

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    4 replies

    Annkiit
    Adobe Employee
    Annkiit
    Adobe Employee
    Feb 2, 2015 4:12 PM UTC

    Hello Jackson,

    It may happen due to multiple reasons, I need more information, can you provide me your email id to so that i can contact you.

    Thanks,

    Annkiit

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    dj52819157Author
    Participant
    Feb 2, 2015 4:23 PM UTC

    What is my email id?

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    Annkiit
    Adobe Employee
    Annkiit
    Adobe Employee
    Feb 2, 2015 4:27 PM UTC

    Hi,

    You can contact Adobe support as well at Adobe Connect Support phone numbers . 

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