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A
Anonymous
August 31, 2011
Question

Open access meetings still require Host to accept participants

  • August 31, 2011
  • 1 reply
  • 539 views

Hello

I am trying to figure out a problem we are seeing in our hosted Adobe Connect environment. When we setup a meeting with Access set to 'Anyone who has the URL for the meeting can enter the room' guests are able to directly enter the meeting but registered users still have to be approved by the Host to join. I've verified that none of the settings in the 'Manage Access & Entry' are set to block.

Has anyone seen this before? Is there a setting I'm missing?

Thank You,

Ian

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    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    August 31, 2011

    It doesn't sound like you are missing something. You may want to change the permissions and then change them back, to see if there is just glitch in the setting. If that doesn't resolve it, try testing with a different room. If you don't see the behavior across multiple rooms, then it may be something off with that specific room. Other wise, you may be looking at a call to support to see if they can identify why it would be behaving abnormally.

    A
    Anonymous
    August 31, 2011

    Hi Jorma

    Thanks for the tip. In testing the problem when first reported it happened across multiple rooms with different hosts. Now, In trying to duplicate it with newly created meetings I could not recreate the problem. I'll chalk it up to a glitch in the matrix.

    Ian

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