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Mar 20, 2008 2:58 PM UTC
Question

Outlook 2007 Plug-in for Acrobat Connect

I am attempting to install the Outlook 2007 Plug-in for Acrobat Connect. After the plugin is installed and Outlook is started I am prompted for a meeting url, username and password. I enter a valid meeting url, username and password then told that "The meeting room you specified is incorrect. Please enter a different meeting room." I have entered a number of valid meeting room addresses with no luck.

Any suggestions would be appreciated...

Bruce
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    5 replies

    Jorma_at_Knox
    Legend
    Mar 21, 2008 5:43 PM UTC
    Link fixed
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    komrad78
    Participant
    Mar 21, 2008 8:20 AM UTC
    ^^ The page said NOT FOUND. whats wrong?

    Asep

    income for life

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    Jorma_at_Knox
    Legend
    Mar 20, 2008 8:58 PM UTC
    You may be having some network issues, if you are behind firewalls or proxy servers. There is no documentation on these issues, so here is the only advice I have ever heard:

    "If they have Windows Server 2003 R2 they have an option for a print server and they could push it as a printer to any group policy they wanted"

    Otherwise, feel free read the manual:
    http://download.macromedia.com/pub/connect/updaters/acrobat_connect_outlook.pdf

    Jorma@RealEyes
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    Jorma_at_Knox
    Legend
    Mar 20, 2008 5:43 PM UTC
    Ok here are the rules for the outlook plug-in:

    1. You MUST be a member of the Meeting Host group
    2. You MUST list the URL of a meeting room in your "My Meetings" folder (Put the "/" at the end of your URL)

    Once the plug-in is working you can select any meeting room in your "My Meetings" folder

    Jorma@RealEyes
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    Mar 20, 2008 6:39 PM UTC
    Hi Jorma,

    Thanks for the response.

    I have followed your feedback and am still getting the same error message...
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